Question 1

What is the difference between home care and home health?

Accepted Answer

Home care generally refers to non-medical support with the activities of daily living — bathing, dressing, meals, companionship, and supervision. Home health includes skilled clinical services delivered by licensed professionals, such as nursing, wound care, and therapy. Golden Years provides both, coordinated under one nurse-led plan.

Question 2

How do you decide what level of care someone needs?

Accepted Answer

We begin with a free consultation and a nursing assessment. We evaluate the client's medical needs, mobility, safety, daily routines, and goals — then recommend the right combination of personal care, skilled nursing, delegation, or therapy. The plan is reviewed and adjusted over time as needs change.

Question 3

Is home health care covered by Medicare or Medicaid?

Accepted Answer

Coverage depends on the specific services, the client's eligibility, and the program involved. Some skilled services may be covered by Medicare or Medicaid, while personal care and supported living may be funded through other programs or private pay. We're glad to help you understand your options.

Question 4

What is nurse delegation?

Accepted Answer

Nurse delegation is a Washington State process in which a Registered Nurse Delegator trains and authorizes a certified aide to perform specific clinical tasks for a particular client, with ongoing nurse supervision. Learn more on our Nurse Delegation page.

Question 5

How are your caregivers screened and trained?

Accepted Answer

All caregivers are background-checked, oriented to our standards, and trained through our nurse-led program. Skilled and delegated tasks are supervised by licensed nursing staff, and we provide ongoing education to keep skills sharp.

Question 6

Can you provide care after a hospital stay or surgery?

Accepted Answer

Yes. Post-hospitalization and post-surgery care is one of our core strengths. We support wound care, medication management, mobility, and recovery — and coordinate with your medical team to reduce the risk of readmission.

Question 7

How quickly can care begin?

Accepted Answer

After your consultation and assessment, we work to begin care as promptly as possible. Timing depends on the complexity of the plan and caregiver matching, and we'll keep you informed every step of the way.

Question 8

Do you offer caregiver training to the public?

Accepted Answer

Yes. Our Certified Home Care Aide training program is open to aspiring caregivers, family members, and current aides looking to build their skills. See our HCA Training page.

Question 9

How do you protect my private health information?

Accepted Answer

We operate with HIPAA-conscious practices across every form, file, and conversation. Our team is trained in privacy and confidentiality. See our HIPAA Privacy Notice below.

Question 10

What areas do you serve?

Accepted Answer

We serve Sumner, Puyallup, Auburn, Bonney Lake, Tacoma, and surrounding communities across Pierce and King County in Washington State.

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